Privacy Policy
Our CommitmentAt KOYU, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.
ScopeThis policy covers all KOYU-owned websites, domains, and subsidiaries. Any links to external sites are not governed by this policy, and we encourage you to review their privacy practices independently.
Information We Collect
  • Personal Information: This includes your name, contact details, travel preferences, payment information, and any other data you provide to us directly.
  • Non-Personal Information: We may collect aggregate data about website usage, such as IP addresses, browser types, and pages visited. This helps us improve our services and user experience.
How We Use Your Information
  • Providing Services: We use your information to create personalized travel itineraries, process bookings, and communicate with you about your travel plans.
  • Improving Our Services: We may analyze your data to enhance our website, offerings, and customer support.
  • Marketing: With your consent, we may send you promotional materials about our services. You can opt-out at any time.
Sharing Your Information
  • Third-Party Service Providers: We may share your data with trusted partners who assist us in delivering our services, such as airlines, hotels, and local guides. These partners are bound by confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity, subject to notification and continued adherence to this policy.
Data SecurityWe implement robust physical and technical measures to protect your information from unauthorized access, loss, or misuse.
Your RightsYou have the right to:
  • Access and Rectify: Review and correct your personal data.
  • Erasure: Request the deletion of your data, subject to legal obligations.
  • Object: Opt-out of certain data processing activities.
  • Withdraw Consent: Revoke any consent you've previously given.
Changes to this PolicyWe may update this policy periodically. Any material changes will be communicated to affected customers.
Contact UsIf you have questions or concerns about our privacy practices, please reach out to us at koyu@koyutravel.com.
Effective Date: November 8, 2024